Manager, Technical Account Management

Stripe

Sydney, Australia
On-site
Leading high-impact teams
Managing across complex environments
Delivering exceptional user experience
Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users

Job Summary

  • Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users.
  • The leader will lead a high performing team of TAMs who are motivated by improving the lives of Stripe’s user base.
  • This role will report to our Senior Manager of Technical Account Management.

Matching Summary

Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users.

Skills & Requirements

Must-have

  • leading high-impact teams
  • managing across complex environments
  • delivering exceptional user experience
  • technical account management
  • finance or fintech experience

Nice-to-have

  • coaching mindset
  • user-centric philosophy
  • API concepts
  • SQL comfort

Key Requirements

  • 15 years professional experience
  • 1 year management experience
  • Experience leading customer success/account management teams
  • Experience in finance, fintech
  • Strong sales revenue growth/operational background

Work Rights

Not specified

Tailored Resume

Cover Letter