Customer Experience Associate - Future Opportunities

TD Bank

Ottawa, Ontario, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Recommend banking solutions
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand customer needs to recommend solutions, resolve concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, and comprehensive benefits.

Matching Summary

TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Recommend banking solutions
  • Deliver quality customer experiences
  • Dynamic communicator
  • Calm, courteous, and effective manner

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Build a positive, diverse and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Initiative, accuracy, and detail-oriented
  • Established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter