Fo Supervisor (m/f/x)

Sofitel Sydney Wentworth / Mama Shelter

Lisbon, Portugal
On-site
Experience with opera pms system
Supervise front office team operations
Manage cash register and account verification
Sofitel Sydney Wentworth / Mama Shelter is seeking a Front Office Supervisor in Lisbon, Portugal. The role emphasizes customer experience, team leadership, and operational efficiency, valuing humor, strong human values, and attention to detail

Job Summary

  • The company mission is to bring small moments of happiness to people through memorable guest experiences.
  • You will be responsible for supervising the front office team, ensuring smooth shift operations, and handling customer complaints directly.
  • The role requires a natural leader who can optimize sales and occupancy while maintaining strict confidentiality and team spirit.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth / Mama Shelter is seeking a Front Office Supervisor in Lisbon, Portugal. The role emphasizes customer experience, team leadership, and operational efficiency, valuing humor, strong human values, and attention to detail.

Skills & Requirements

Must-have

  • Experience with Opera PMS system
  • Supervise front office team operations
  • Manage cash register and account verification

Nice-to-have

  • Strong diplomatic communication skills
  • Ability to drive upselling without pressure
  • Natural leadership and team coordination
  • High stress management capabilities

Key Requirements

  • Proven experience with Opera PMS software

Work Rights

Not specified

Tailored Resume

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