As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
You’ll be the face of CommBank at the Rhodes Shopping Centre Branch, assisting customers by greeting them, understanding their enquiries, and guiding them to the appropriate channels.
CommBank supports Aboriginal and/or Torres Strait Islander Peoples through a dedicated Indigenous Employee Network and offers professional and personal support.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service skills
Excellent communication skills
Professional and approachable demeanour
Ability to manage customer expectations
Knowledge of in-branch technology and digital banking
Nice-to-have
Genuine interest in financial wellbeing
Experience in Financial Services, Retail or Hospitality