Oversees the frontline in the absence of the Front End Manager, coaching, teaching, and developing all frontline team members to ensure excellent member service
Job Summary
Oversees the frontline in the absence of the Front End Manager, coaching, teaching, and developing all frontline team members to ensure excellent member service.
Drives membership metrics through acquisition, retention, loyalty and experience programs, while ensuring member engagement, speed, and productivity on the front end.
BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous PTO, health benefits, and a 401(k) plan.
Matching Summary
Oversees the frontline in the absence of the Front End Manager, coaching, teaching, and developing all frontline team members to ensure excellent member service.
Salary
$19.00 - $23.75
Skills & Requirements
Must-have
Front End Operations
Membership Programs
Customer Service Excellence
Team Coaching and Development
Point-of-Sale System Operation
Nice-to-have
Strategic Thinking
Leadership Competencies
Building High Performing Teams
Embrace Inclusion and Diversity
Drive Business Growth
Key Requirements
Prior leadership experience preferred
Prior Membership or sales knowledge and experience preferred