Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Portugal
On-site
B2b saas platform experience
Software implementation leadership
Stakeholder relationship management
The job posting is for an Implementation & Customer Success Specialist in a B2B SaaS environment, specifically focused on mining and FIFO operations. The role involves leading software implementations and fostering customer success by collaborating with various stakeholders to ensure effective system adoption

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a workforce accommodation and transportation platform.
  • You will configure systems, train users, and drive successful adoption by working directly with stakeholders across logistics, finance, IT, and operations.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The job posting is for an Implementation & Customer Success Specialist in a B2B SaaS environment, specifically focused on mining and FIFO operations. The role involves leading software implementations and fostering customer success by collaborating with various stakeholders to ensure effective system adoption.

Skills & Requirements

Must-have

  • B2B SaaS platform experience
  • Software implementation leadership
  • Stakeholder relationship management
  • User training and onboarding
  • Operational problem-solving skills

Nice-to-have

  • Strategic thinking capabilities
  • Cross-functional collaboration
  • Remote-first work environment
  • International travel willingness

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Ability to manage complex workflows

Work Rights

Not specified

Tailored Resume

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