Credit Administration Officer - Brisbane - Fixed Term (12 Mths)
GENUINE PARTS COMPANY
Brisbane Airport, Australia
Managing incoming emails
Providing invoice and statement copies
Uploading invoices into online portals
This role involves managing the Credit Department's incoming emails, providing copies of invoices and statements, uploading invoices into online portals, and liaising with stores to resolve discrepancies
Job Summary
This role involves managing the Credit Department's incoming emails, providing copies of invoices and statements, uploading invoices into online portals, and liaising with stores to resolve discrepancies.
Responsibilities also include assisting with banking and payment allocations, making and receiving phone calls from customers and the store network, and handling customer complaints and resolving queries.
GPC Asia Pacific offers staff discounts, private health insurance discounts, an employee assistance program, and access to their employee platform MOVE for discounts and recognition.
Matching Summary
This role involves managing the Credit Department's incoming emails, providing copies of invoices and statements, uploading invoices into online portals, and liaising with stores to resolve discrepancies.
Skills & Requirements
Must-have
Managing incoming emails
Providing invoice and statement copies
Uploading invoices into online portals
Liaising with stores for discrepancies
Banking and payment allocations
Handling customer complaints and queries
Nice-to-have
Talented customer service expert
Genuine, friendly, prompt service
Develop strong professional relationships
Highly safety conscious work environment
Key Requirements
Customer service experience
Intermediate mathematical and literacy skills
Intermediate computer skills with Excel confidence