Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS
Job Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Review the home loan discharges applications with good understanding on customer request within agreed turnaround time, ensuring consistent accuracy in a high-volume environment.
Providing high levels of internal customer service by working with internal stakeholders to resolve any customer issues.
Matching Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Skills & Requirements
Must-have
Home loan discharge applications review
High-volume environment accuracy
Risk management practices
Internal customer service
Continuous improvement suggestions
Nice-to-have
Highly energetic and dynamic
Curious mindset and ability to investigate
Interpersonal skills
Self-starter skills
Accountability when working alone
Key Requirements
1-3 years related operational experience
Bachelor's degree in Finance, Accounting, or Business