Lincoln Taxpayer Assistance Representative

Nebraska Department of Revenue

Lincoln, NE, US
Base: $19.046; bonus/equity: not specified; benefi...
Customer service
Written correspondence
Excel, word, oracle, outlook
The Department of Revenue's mission is to serve the public by administering state revenue laws with integrity, efficiency, and consistency

Job Summary

  • The Department of Revenue's mission is to serve the public by administering state revenue laws with integrity, efficiency, and consistency.
  • This role involves managing a caseload of delinquent tax filings or payments and assisting taxpayers in resolving these issues.
  • DOR offers a comprehensive benefits package including paid holidays, sick leave, vacation, retirement contributions, and health insurance.

Matching Summary

The Department of Revenue's mission is to serve the public by administering state revenue laws with integrity, efficiency, and consistency.

Salary

Base: $19.046; Bonus/Equity: Not specified; Benefits: Comprehensive package

Skills & Requirements

Must-have

  • Customer service
  • Written correspondence
  • Excel, Word, Oracle, Outlook
  • Active listening
  • Critical thinking
  • Data entry

Nice-to-have

  • Spanish fluency
  • Work/life balance
  • Flexible schedule
  • Emotional intelligence

Key Requirements

  • Associate's Degree in business
  • Two years of tax return preparation experience
  • Two years of business ownership and operation experience
  • Two years of account research and analysis experience
  • Two years of interpretation and application of policies, laws, rules, or regulations experience

Work Rights

Not specified

Tailored Resume

Cover Letter