Patient Svc Rep I Med Ctr

Advocate Health

Grafton, WI, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified
Hipaa compliance knowledge
Epic electronic medical record proficiency
Insurance verification and eligibility tools
Advocate Health is seeking a Patient Service Representative I for their Grafton, WI location. The role involves creating electronic health records, registering patients, verifying insurance information, and delivering exceptional customer service, while ensuring compliance with healthcare regulations

Job Summary

  • The role creates the initial electronic health record serving as the foundation for patient care and prevents duplicate records.
  • Employees must verify complete demographic and insurance information while collecting co-pays to ensure timely payment and billing accuracy.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, retirement offerings, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative I for their Grafton, WI location. The role involves creating electronic health records, registering patients, verifying insurance information, and delivering exceptional customer service, while ensuring compliance with healthcare regulations.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • Accurate demographic data entry
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in high-stress environment
  • Experience with Medicare and Medicaid plans
  • Multitasking in fast-paced setting
  • Independent problem-solving abilities

Key Requirements

  • High School Graduate education required
  • No prior experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

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