Customer Service Representative

Carrier

$31,500.00 - $56,500.00 annually py
Answering basic customer inquiries
Resolving basic service or billing complaints
Connecting homeowners with dealers
Our Customer Care Center is the first line of customer communication for incoming calls on the 1-800-Carrier line, serving North America including Canada

Job Summary

  • Our Customer Care Center is the first line of customer communication for incoming calls on the 1-800-Carrier line, serving North America including Canada.
  • Key responsibilities include answering basic customer inquiries, resolving service or billing complaints, keeping records of customer interactions, and referring dealers.
  • Benefits include health care, retirement, generous time off, disability, life insurance, and tuition assistance.

Matching Summary

Our Customer Care Center is the first line of customer communication for incoming calls on the 1-800-Carrier line, serving North America including Canada.

Salary

$31,500.00 - $56,500.00 annually

Skills & Requirements

Must-have

  • Answering basic customer inquiries
  • Resolving basic service or billing complaints
  • Connecting homeowners with dealers
  • Providing warranty information
  • Product comparison

Nice-to-have

  • Customer-centric approach
  • Inclusive workforce

Key Requirements

  • High school diploma or GED
  • 6+ months experience handling inbound calls
  • Ability to meet standardized call center metrics
  • Dependable and punctual

Work Rights

Not specified

Tailored Resume

Cover Letter