Patient Reception Specialist - Bilingual (vietnamese)

Summit CityMD

Lawrenceville, GA, United States
On-site
Patient support and communication
Exceptional patient experience
Emr system proficiency
Summit CityMD is seeking a bilingual (Vietnamese) Patient Reception Specialist to enhance patient experience by providing support and facilitating communication. The role requires proficiency in medical terminology and insurance practices, along with strong customer service skills

Job Summary

  • The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty.
  • Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR.
  • Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily.

Matching Summary

Match Score: 85

Summit CityMD is seeking a bilingual (Vietnamese) Patient Reception Specialist to enhance patient experience by providing support and facilitating communication. The role requires proficiency in medical terminology and insurance practices, along with strong customer service skills.

Skills & Requirements

Must-have

  • Patient support and communication
  • Exceptional patient experience
  • EMR system proficiency
  • Basic arithmetic skills
  • Bilingual (Vietnamese)

Nice-to-have

  • Compassionate community member
  • Innovating value-based care
  • High-quality, connected care services

Key Requirements

  • High School Diploma/Equivalency required
  • Current BLS certification preferred
  • Experience in primary care, family practice, internal medicine, urgent care, or ER preferred

Work Rights

Not specified

Tailored Resume

Cover Letter