The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
Provides support for client computing hardware and software, builds, configures and deploys desktops, laptops and related peripherals, and troubleshoots and resolves issues by utilizing Standard Operating Procedures.
Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success, including base wages, a cash-based incentive program, and a comprehensive benefits package.
Matching Summary
The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
Skills & Requirements
Must-have
Support IT hardware and software
Troubleshoot and resolve issues
Windows 10/11, Office 365
Active Directory user management
Client-side security software
Network printer support
Client-side networking troubleshooting
Nice-to-have
Outstanding service to Associates
Continuous improvement opportunities
Adapt to rapid changes
Positive, customer support-focused attitude
Experience with Mac hardware and OS X
Experience with Enterprise iOS device management
Key Requirements
Associate’s degree required
0-3 years of experience
Related certifications preferred: MOS, MCTS, A+, ACMT and ITIL V3
Experience supporting manufacturing and engineering companies preferred