Desk Consultant - 6-month Contract / Secondment

Greatercb

Unknown
Base: not specified; bonus/equity: performance bas...
Level 1/ level 2 tech support experience
Windows and macos support
Vpn solutions expertise
The End User Experience Platform is committed to driving better experiences for colleagues by enabling secure work from any device, anytime, anywhere

Job Summary

  • The End User Experience Platform is committed to driving better experiences for colleagues by enabling secure work from any device, anytime, anywhere.
  • This secondment role involves ensuring continuity of technology services through timely, high quality IT solutions and driving service and process improvements.
  • The role offers an inclusive, collaborative team environment with excellent career progression, limitless learning opportunities, competitive remuneration, and enviable employee benefits.

Matching Summary

The End User Experience Platform is committed to driving better experiences for colleagues by enabling secure work from any device, anytime, anywhere.

Salary

Base: Not specified; Bonus/Equity: Performance based bonus incentives; Benefits: Banking, health and education employee benefits

Skills & Requirements

Must-have

  • Level 1/ Level 2 Tech support experience
  • Windows and MacOS support
  • VPN Solutions expertise
  • iOS platforms support
  • ITSM best practice principles
  • Rotation-based working across Sydney campuses

Nice-to-have

  • Excellent communication skills
  • Stakeholder management skills
  • Proactive problem solving
  • Ability to navigate ambiguity
  • Excellent organisation and time management
  • Passion for learning new technologies

Key Requirements

  • Experienced technical support specialist
  • Guided by ITSM best practice principles
  • Ability to maintain composure in high velocity situations
  • Rotation-based working across 4 Sydney campus sites

Work Rights

Not specified

Tailored Resume

Cover Letter