Not specified; not specified; comprehensive medica...
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Excellent communication and relationship building skills
Ability to learn quickly and adapt to new software
Strong troubleshooting abilities for cloud-based systems
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AroFlo Pty Ltd is seeking a Level 1 Customer Support Representative to engage with customers and internal stakeholders by providing timely and effective support for software-related inquiries. The ideal candidate should possess strong communication skills, a proactive attitude, and a basic understanding of cloud technologies, while the role offers comprehensive benefits and opportunities for career growth.
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Job Summary
The role involves efficiently handling high volume inbound customer support queries via live phone and chat.
Employees are expected to uphold high customer service standards by ensuring every interaction is customer-centric and empathetic.
The company offers comprehensive benefits including a 401k/Retirement Plan with a 6% employer match and extensive medical coverage.
Matching Summary
Match Score: 75
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AroFlo Pty Ltd is seeking a Level 1 Customer Support Representative to engage with customers and internal stakeholders by providing timely and effective support for software-related inquiries. The ideal candidate should possess strong communication skills, a proactive attitude, and a basic understanding of cloud technologies, while the role offers comprehensive benefits and opportunities for career growth.
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Salary
Not specified; Not specified; Comprehensive medical, dental, vision package with 100% employer paid options; 401k/Retirement Plan with 6% employer match
Skills & Requirements
Must-have
Excellent communication and relationship building skills
Ability to learn quickly and adapt to new software
Strong troubleshooting abilities for cloud-based systems
Nice-to-have
Understanding of trades industries
Insight into cloud-based technologies
Upbeat and proactive can-do attitude
Key Requirements
No specific degree or certification mentioned
Prior experience in customer support preferred but not explicitly required