Short Term Insurance Team Leader: Claims Payments

Absa Bank Limited

Johannesburg, South Africa
Claims cost reduction
High customer service levels
Team performance management
To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer

Job Summary

  • To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer.
  • Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
  • Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.

Matching Summary

To lead a team of dedicated Claims employees to obtain the lowest possible claims cost while delivering consistently high levels of service to each and every customer.

Skills & Requirements

Must-have

  • Claims cost reduction
  • High customer service levels
  • Team performance management
  • Operational excellence execution
  • Adherence to compliance standards

Nice-to-have

  • African growth journey
  • Empowering tomorrow
  • Shaping destiny

Key Requirements

  • Higher Diplomas: Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter