Ford Mobile Service Advisor

Elder Ford of Tampa

Tampa, US
**
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
** Elder Ford of Tampa is seeking a Mobile Service Advisor to facilitate automotive repairs and ensure customer satisfaction. The ideal candidate should possess service advisor experience, a mechanical understanding of automobiles, and a commitment to exemplary customer service. **

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best-in-class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 75

** Elder Ford of Tampa is seeking a Mobile Service Advisor to facilitate automotive repairs and ensure customer satisfaction. The ideal candidate should possess service advisor experience, a mechanical understanding of automobiles, and a commitment to exemplary customer service. **

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • verifying warranty and service contract coverage
  • developing estimates
  • writing repair orders
  • maintaining customer records

Nice-to-have

  • exemplary customer service
  • team player
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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