Patient Service Representative (psr) - Cardiology - Full-time (park Ridge)

Advocate Health

Park Ridge, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Emr system verification
Answering multiple telephone lines
Resolving patient billing inquiries
Advocate Health is seeking a full-time Patient Service Representative (PSR) for their Cardiology department in Park Ridge, Illinois. The role involves providing high-quality service to patients through appointment scheduling, managing inquiries, and ensuring accurate patient registration in the EMR system

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
  • Ensures accurate entry of billing information, reviews encounter forms for accuracy, and enters patient charges into the EMR system.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative (PSR) for their Cardiology department in Park Ridge, Illinois. The role involves providing high-quality service to patients through appointment scheduling, managing inquiries, and ensuring accurate patient registration in the EMR system.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • EMR system verification
  • Answering multiple telephone lines
  • Resolving patient billing inquiries
  • Scheduling patient appointments
  • Maintaining medical records
  • Handling difficult callers

Nice-to-have

  • Team-oriented environment
  • Commitment to equitable care
  • Career development programs

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter