Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
customer-facing agent
answering departmental switchboard
receiving maintenance requests
administering key inventory
proactive customer communications
Nice-to-have
harmonious working relationships
healthy work-life balance
transformational opportunities
Key Requirements
High school diploma or equivalent
At least two years of experience
Familiarity with FAMIS
Familiarity with Workday
Work Rights
Proof of legal authority to work in the United States