Cs Agent - Level 1

AIPL ACQUIRE INTELLIGENCE

Pasig City, Philippines
Customer service excellence
Voice, chat, and email channels
Australian telco products
Deliver a high-quality customer experience to Australian Telco products and services across voice, chat, and email channels

Job Summary

  • Deliver a high-quality customer experience to Australian Telco products and services across voice, chat, and email channels.
  • Support the acquisition of new mobile customers, contributing to the company’s continued growth.
  • Work closely with Team Leaders and team members to meet individual and team performance goals.

Matching Summary

Deliver a high-quality customer experience to Australian Telco products and services across voice, chat, and email channels.

Skills & Requirements

Must-have

  • Customer service excellence
  • Voice, chat, and email channels
  • Australian Telco products
  • Customer-first approach
  • Digital customer service environment

Nice-to-have

  • Positive, proactive mindset
  • Teamwork and collaboration
  • Exceeding expectations
  • Building long-term relationships
  • Consumer champion

Key Requirements

  • Experienced Customer Service Representative
  • Demonstrated success in online/digital customer service

Work Rights

Not specified

Tailored Resume

Cover Letter