Technical Support Engineer - Adaptive Planning

Workday

Warsaw, Poland
Base: zł167,200 pln - zł250,800 pln; bonus/equity:...
**
5+ years technical support experience
2+ years enterprise cloud software support
Linux sql dbms programming knowledge
** Workday is seeking a Technical Support Engineer for its Adaptive Planning Suite, based in Warsaw, Poland. The ideal candidate should have over five years of technical support experience, particularly in enterprise cloud applications, and possess strong analytical and communication skills. **

Job Summary

  • The role involves partnering with Product Development teams to deliver creative workarounds and long-term solutions for a global customer base.
  • Candidates must have a foundational understanding of programming and experience supporting enterprise-grade web applications in a fast-paced environment.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow their skills.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Engineer for its Adaptive Planning Suite, based in Warsaw, Poland. The ideal candidate should have over five years of technical support experience, particularly in enterprise cloud applications, and possess strong analytical and communication skills. **

Salary

Base: zł167,200 PLN - zł250,800 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • 2+ years enterprise cloud software support
  • Linux SQL DBMS programming knowledge
  • XML JSON data format troubleshooting
  • Web Services API full stack web apps

Nice-to-have

  • Finance or financial planning software background
  • JavaScript knowledge
  • ELK log aggregation tool usage
  • Empathetic team player with sun-drenched optimism
  • Integration implementation experience

Key Requirements

  • 5+ years in Technical Support related role
  • 2+ years as support engineer with enterprise cloud software
  • Experience managing highly escalated cases across multiple accounts
  • Willingness to relocate to Warsaw, Poland
  • Availability for occasional weekend and holiday on-call rotation

Work Rights

Local candidates or those willing to relocate required

Tailored Resume

Cover Letter