This role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience
Job Summary
This role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience.
The position requires proactive customer service, strong communication, and close collaboration with the Workplace Lead to maintain service standards, resolve issues, and continuously enhance the overall workplace environment.
We are committed to providing work-life balance for our people in an inclusive, rewarding environment, focusing on career progression and fostering a promotion from within culture.
Matching Summary
This role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience.
Skills & Requirements
Must-have
Proactive customer service
Strong communication skills
Professional approach to visitors
Manage reception and access
Handle mail and deliveries
Nice-to-have
Community engagement experience
Hospitality services experience
Continuous learning and development
Commitment to Diversity and Inclusion
Key Requirements
2 years or more experience in a similar role
Experience in reception or front line information exchange