Collections Consultant (polish & English) – Barcelona Sdc

Air Products

Barcelona, Spain
Fully remote
Native polish language skills
Strong english language skills
Customer service experience
Air Products is seeking a Collections Consultant fluent in Polish and English for their Shared Delivery Center in Barcelona. The role requires strong organizational and customer service skills, with a focus on timely collections and collaboration with internal stakeholders

Job Summary

  • Ensure timely collection of outstanding customer balances according to Air Products’ Credit & Collections policies.
  • Collaborate with Customer Service, Sales Representatives, and customers to resolve disputes, payment issues, and credit hold situations.
  • Enjoy discounts on your favorite brands as part of Air Products and growth opportunities within the company.

Matching Summary

Match Score: 85

Air Products is seeking a Collections Consultant fluent in Polish and English for their Shared Delivery Center in Barcelona. The role requires strong organizational and customer service skills, with a focus on timely collections and collaboration with internal stakeholders.

Skills & Requirements

Must-have

  • Native Polish language skills
  • Strong English language skills
  • Customer service experience
  • Handle customer calls and emails
  • Work with internal stakeholders

Nice-to-have

  • Organized and detail-oriented
  • Collaborative team environment
  • Self-motivation with clear focus
  • Basic accounting knowledge

Key Requirements

  • Native Polish & strong English
  • Customer service experience
  • Experience with collections
  • Experience with dispute management
  • Experience with account reconciliations

Work Rights

Not specified

Tailored Resume

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