Service Advisor

Wilde Chrysler Jeep Dodge Ram

Wade Ford, GA, United States
Competitive pyy; not specified; medical, dental + ...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing repair estimates
Wilde Chrysler Jeep Dodge Ram is seeking a Service Advisor to facilitate communication between customers and technicians in automotive service and repairs. The ideal candidate will have previous experience as a Service Advisor or automotive technician and must be focused on customer service

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Match Score: 85

Wilde Chrysler Jeep Dodge Ram is seeking a Service Advisor to facilitate communication between customers and technicians in automotive service and repairs. The ideal candidate will have previous experience as a Service Advisor or automotive technician and must be focused on customer service.

Salary

Competitive pay; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing repair estimates
  • Writing repair orders
  • Maintaining customer records
  • Communicating with customers and technicians

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and a valid driver's license
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

Tailored Resume

Cover Letter