Competitive pyy; not specified; medical, dental + ...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing repair estimates
Wilde Chrysler Jeep Dodge Ram is seeking a Service Advisor to facilitate communication between customers and technicians in automotive service and repairs. The ideal candidate will have previous experience as a Service Advisor or automotive technician and must be focused on customer service
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.
Matching Summary
Match Score: 85
Wilde Chrysler Jeep Dodge Ram is seeking a Service Advisor to facilitate communication between customers and technicians in automotive service and repairs. The ideal candidate will have previous experience as a Service Advisor or automotive technician and must be focused on customer service.
Salary
Competitive pay; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing repair estimates
Writing repair orders
Maintaining customer records
Communicating with customers and technicians
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and a valid driver's license