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Workday is seeking a Technical Support Delivery Analyst in Pune, India, to join their Customer Support team, which is dedicated to ensuring a top-notch user experience for their clients. The role involves providing software support for Human Capital Management cases and requires a strong background in SaaS and customer support.
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Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Our customers rely on our team all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Technical Support Delivery Analyst in Pune, India, to join their Customer Support team, which is dedicated to ensuring a top-notch user experience for their clients. The role involves providing software support for Human Capital Management cases and requires a strong background in SaaS and customer support.
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Skills & Requirements
Must-have
SaaS software support
Customer Support experience
log reading and analysis
Talent Management solutions support
Human Capital Management experience
Nice-to-have
curious minds
courageous collaborators
sun-drenched optimism
adaptability and passion
resilience when faced with tight resolution timeframes