Patient Journey Partner

Roche UK

Nuevo Leon, Mexico
On-site
Patient experience transformation
Ecosystem collaboration
Cross-functional resource management
Roche UK is seeking a Patient Journey Partner based in Nuevo Leon, Mexico, who will play a pivotal role in transforming patient experiences within the healthcare ecosystem. The ideal candidate will possess a background in health sciences or business, with a strong focus on improving patient outcomes through collaboration and innovative solutions

Job Summary

  • The Patient Journey Partner (PJP) is central to Roche's new organization, shifting from primarily providing world-class medicines to a more collaborative, innovative, and creative disruption leadership role.
  • The PJP will be directly responsible for achieving better outcomes for patients, their community, the ecosystem, and the organization, faster, by working closely with all stakeholders involved in the patient experience.
  • This role is empowered to draw internal expertise and resources at local and network levels as needed, including in collaboration with other PJPs, to improve patient outcomes.

Matching Summary

Match Score: 85

Roche UK is seeking a Patient Journey Partner based in Nuevo Leon, Mexico, who will play a pivotal role in transforming patient experiences within the healthcare ecosystem. The ideal candidate will possess a background in health sciences or business, with a strong focus on improving patient outcomes through collaboration and innovative solutions.

Skills & Requirements

Must-have

  • patient experience transformation
  • ecosystem collaboration
  • cross-functional resource management
  • digital tools proficiency
  • stakeholder relationship building

Nice-to-have

  • proactive opportunity discovery
  • trusted partner role
  • systemic approach to patient care
  • creative disruption leadership

Key Requirements

  • University degree in Sciences, Economic-Administrative/Health Sciences
  • Intermediate-advanced English proficiency
  • Experience in commercialization, medical affairs, and customer experience excellence
  • Experience with private sector institutions and institutional health systems

Work Rights

Must live in Nuevo Leon

Tailored Resume

Cover Letter