Customer Care Specialist

Amcor

Not specified; discretionary annual bonus program ...
3-5 years customer service experience
Fast moving consumer or manufacturing environment
Proficiency in microsoft excel and office applications
This role is focused on servicing customers orders on-time and in-full while managing mid-tier to large customer accounts

Job Summary

  • This role is focused on servicing customers orders on-time and in-full while managing mid-tier to large customer accounts.
  • The position requires ensuring timely order entry, acknowledgement, load creation, and proactive communication regarding order status.
  • Employees will have access to a comprehensive benefits package including medical plans, flexible time off, and a retirement savings plan with company match.

Matching Summary

This role is focused on servicing customers orders on-time and in-full while managing mid-tier to large customer accounts.

Salary

Not specified; Discretionary annual bonus program available; Comprehensive benefits package included

Skills & Requirements

Must-have

  • 3-5 years customer service experience
  • Fast moving consumer or manufacturing environment
  • Proficiency in Microsoft Excel and Office applications
  • Strong analytical and problem solving skills

Nice-to-have

  • JDE/Cognos/Tableau proficiency
  • Advanced Excel user
  • Self-starting with little supervision
  • Experience with process improvement initiatives

Key Requirements

  • Bachelor's Degree Preferred in Management, Sales, Marketing, or Supply Chain
  • 3-5 years' experience in customer service
  • Effectively communicate with customers both external and internal

Work Rights

E-Verify required for employment authorization

Tailored Resume

Cover Letter