Distribution Team Lead Agent

North Carolina Department of Health and Human Services

Base: $41,206 - $72,113; bonus/equity: not specifi...
Not specified (assumed office-based)
Strong data entry skills with high accuracy
Thorough knowledge of financial policy procedures
Experience with complex accounting software systems
The North Carolina Department of Health and Human Services is seeking a Distribution Team Lead Agent to oversee a unit responsible for the accurate distribution of child support payments. The position requires strong analytical and training skills, focusing on financial processes and compliance with state and federal regulations

Job Summary

  • The primary purpose of this position is to act as a Unit lead for the Distribution Unit, providing guidance to approximately 12-unit staff regarding financial processes.
  • The position requires thorough knowledge of the Automated Collection and Tracking System (ACTS), which receipts and disburses approximately $644 million each year.
  • Employees receive comprehensive benefits including health insurance options, standard and supplemental retirement plans, and paid parental leave.

Matching Summary

Match Score: 75

The North Carolina Department of Health and Human Services is seeking a Distribution Team Lead Agent to oversee a unit responsible for the accurate distribution of child support payments. The position requires strong analytical and training skills, focusing on financial processes and compliance with state and federal regulations.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Comprehensive health, retirement, NCFlex, paid leave

Skills & Requirements

Must-have

  • Strong data entry skills with high accuracy
  • Thorough knowledge of financial policy procedures
  • Experience with complex accounting software systems
  • Ability to coach and train unit staff
  • Analytical skill for researching complex reports

Nice-to-have

  • Clear oral and written communication abilities
  • Experience with Microsoft Office software
  • Background in basic accounting activities

Key Requirements

  • High school diploma or GED
  • Five years of related administrative experience
  • Subject to criminal background check

Work Rights

Not specified

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