Financial Security Advisor - Advice Centre

Royal Bank of Canada

Montréal, Canada
Bilingual english and french communication
Exceptional customer service skills
Proactive inbound and outbound client calls
As a Financial Security Advisor, you will provide superior customer service and insurance advice to clients, helping deepen client relationships through meaningful discussions and solutions

Job Summary

  • As a Financial Security Advisor, you will provide superior customer service and insurance advice to clients, helping deepen client relationships through meaningful discussions and solutions.
  • The role offers opportunities to develop new skills, work with an award-winning team, and benefit from flexible work arrangements and comprehensive Total Rewards packages.
  • RBC fosters an inclusive workplace culture that values diversity, supports professional growth, and encourages employees to bring their whole selves to work.

Matching Summary

As a Financial Security Advisor, you will provide superior customer service and insurance advice to clients, helping deepen client relationships through meaningful discussions and solutions.

Skills & Requirements

Must-have

  • Bilingual English and French communication
  • Exceptional customer service skills
  • Proactive inbound and outbound client calls
  • Digital literacy with various devices
  • Ability to build client relationships

Nice-to-have

  • Knowledge of insurance products
  • Experience in proactive sales environment
  • Post-secondary education
  • Contact centre customer service experience
  • Team collaboration and sales contribution

Key Requirements

  • Valid Insurance of persons license (LLQP) issued by Quebec AMF
  • Bilingualism in English and French
  • Flexibility to work shifts Monday to Friday 8:00am – 8:00pm

Work Rights

Not specified

Tailored Resume

Cover Letter