Customer Service Associate

The Ohio State University

Columbus, US
$16.65 - $21.77 ph
On-site
Excellent customer service
Analyzing & interpreting information
Operation of computer equipment
Receives and evaluates requests including phone calls, e-mails, and radios to resolve issues utilizing excellent customer service

Job Summary

  • Receives and evaluates requests including phone calls, e-mails, and radios to resolve issues utilizing excellent customer service.
  • Monitors facility controls and alarms, ensuring appropriate communication for resolution according to procedures.
  • Participates in providing direction, guidance, and mentoring to student staff.

Matching Summary

Receives and evaluates requests including phone calls, e-mails, and radios to resolve issues utilizing excellent customer service.

Salary

$16.65 - $21.77

Skills & Requirements

Must-have

  • excellent customer service
  • analyzing & interpreting information
  • operation of computer equipment
  • information research & analysis

Nice-to-have

  • facilities management experience
  • Microsoft office proficiency
  • work order management systems

Key Requirements

  • One year experience in customer service or communications
  • 6 months experience in operation of computer and related peripheral equipment
  • 3 months experience in information research & analysis

Work Rights

Not specified

Tailored Resume

Cover Letter