Scheduling Senior Coordinator - Lung Cancer Screening
The Ohio State University
Polaris Pkwy, OH, US
Patient scheduling and coordination
Advanced proficiency in multiple emr platforms
Customer service and problem solving skills
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care team members and the organization by coordinating care across multiple disciplines and software systems
Job Summary
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care team members and the organization by coordinating care across multiple disciplines and software systems.
This role ensures accurate scheduling of appointments, procedures, and surgeries while supporting patient demographic, insurance collection, and revenue cycle tasks.
The position requires creating a positive first impression, leading by example, and may include assisting with training new staff and student interns.
Matching Summary
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care team members and the organization by coordinating care across multiple disciplines and software systems.
Skills & Requirements
Must-have
patient scheduling and coordination
advanced proficiency in multiple EMR platforms
customer service and problem solving skills
processing patient demographic and insurance information
scheduling appointments and procedures
Nice-to-have
experience with Cadence, Optime, Aria, Ambra
knowledge of medical terminology
ability to work in multiple systems
training and support for new staff
effective communication with clinical teams
Key Requirements
High School Diploma or GED
Minimum 2 years experience in patient scheduling or similar field
Strong problem solving and customer service skills
Associate’s Degree preferred
Experience in healthcare or revenue cycle preferred