Technical Account Manager - Workiva - Remote

Workiva

Remote, US
Base: $101,000.00 - $172,000.00; bonus/equity: dis...
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6 years of related experience
Bachelor's degree required
Database technologies sql oracle postgresql
** Workiva is seeking a Technical Account Manager to serve as a primary point of contact for federal and enterprise customers, focusing on delivering exceptional product support and maximizing customer ROI. The role requires a blend of technical expertise and account management skills to navigate complex customer needs and promote platform adoption. **

Job Summary

  • The Technical Account Manager serves as the primary strategic advisor for federal and enterprise accounts, managing all aspects of product support from issue resolution to proactive planning.
  • This role requires blending account management strategies with advanced technical skills to navigate complex customer needs and drive platform adoption while ensuring security and compliance.
  • Compensation includes a salary range of $101,000 to $172,000, annual discretionary bonuses, Restricted Stock Units, and comprehensive benefits including a 401(k) match.

Matching Summary

Match Score: 75

** Workiva is seeking a Technical Account Manager to serve as a primary point of contact for federal and enterprise customers, focusing on delivering exceptional product support and maximizing customer ROI. The role requires a blend of technical expertise and account management skills to navigate complex customer needs and promote platform adoption. **

Salary

Base: $101,000.00 - $172,000.00; Bonus/Equity: Discretionary bonus annually; Restricted Stock Units at hire; Benefits: 401(k) match and comprehensive package

Skills & Requirements

Must-have

  • 6 years of related experience
  • Bachelor's degree required
  • Database technologies SQL Oracle PostgreSQL
  • API technologies RESTful SOAP WSDL OpenAPI
  • Script languages Python Java Node.js PowerShell

Nice-to-have

  • Splunk Jira Confluence AWS Zendesk experience
  • Federal customer and government requirements knowledge
  • Accounting Finance or system administration background
  • Public Trust security clearance ability
  • Product management collaboration experience

Key Requirements

  • Minimum 6 years of related experience
  • Bachelor's degree typically required
  • Ability to obtain Public Trust security clearance
  • Intermediate to advanced database technology skills
  • Experience with API technologies and scripting

Work Rights

Must be able to obtain Public Trust security clearance

Tailored Resume

Cover Letter