Director - People Operations, Shared Services

Toast

Chennai, India
On-site
Build and scale people shared services function
Enhance employee support and processes
Oversee people analytics and insights
Toast is looking for a Director of People Shared Services to build and lead a world-class People Shared Services function in India

Job Summary

  • Toast is looking for a Director of People Shared Services to build and lead a world-class People Shared Services function in India.
  • This role will drive operational excellence, optimize people systems, and ensure compliance with local regulations while delivering an outstanding employee experience.
  • The position demands a strategic thinker with a robust operational mindset, a desire to deliver exceptional service, and the ability to build and develop a high-performing team.

Matching Summary

Toast is looking for a Director of People Shared Services to build and lead a world-class People Shared Services function in India.

Skills & Requirements

Must-have

  • Build and scale People Shared Services function
  • Enhance employee support and processes
  • Oversee people analytics and insights
  • Manage HR systems and integrations
  • Ensure compliance with labor laws

Nice-to-have

  • Customer centric approach
  • Continuous improvement mindset
  • Drive transformation and efficiency

Key Requirements

  • 15+ years of experience leading HR Shared Services
  • Expertise in HR Technology (Workday, Greenhouse)
  • Deep understanding of India’s labor laws

Work Rights

Not specified

Tailored Resume

Cover Letter