Customer Success Architect, Core/sales Cloud

Salesforce Sites

Salesforce sales cloud expertise
Solution design and architecture
Enterprise application integration
Salesforce's worldwide Customer Success team is a global network dedicated to ensuring customer success by building relationships, understanding businesses, and driving value-based results

Job Summary

  • Salesforce's worldwide Customer Success team is a global network dedicated to ensuring customer success by building relationships, understanding businesses, and driving value-based results.
  • Success Architects play a pivotal role in supporting critical customers by providing expert guidance on solution design, optimizing efficiency, and proactively identifying risks.
  • The role involves collaborating with support engineers, customer success managers, and product teams to resolve technical challenges, offer strategic guidance, and influence product improvements.

Matching Summary

Salesforce's worldwide Customer Success team is a global network dedicated to ensuring customer success by building relationships, understanding businesses, and driving value-based results.

Skills & Requirements

Must-have

  • Salesforce Sales Cloud expertise
  • Solution design and architecture
  • Enterprise application integration
  • Technical governance and best practices
  • Customer impact and relationship building

Nice-to-have

  • AI and emerging technologies
  • Thought leadership and product strategy
  • Cross-functional collaboration
  • Continuous learning and adaptation

Key Requirements

  • 8+ years of experience in architecture
  • Salesforce Admin certification
  • Salesforce Advanced Admin certification
  • Sales Cloud Consultant certification
  • Platform App Builder certification
  • Platform Developer 1 certification

Work Rights

Not specified

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