The mission of this Account Manager is to maximize the value of customers' existing investments while identifying early-stage growth opportunities that drive strong net revenue retention
Job Summary
The mission of this Account Manager is to maximize the value of customers' existing investments while identifying early-stage growth opportunities that drive strong net revenue retention.
This quota-carrying sales role focuses on Long Tail SMB clients and is measured against a blended renewal and growth quota.
Account Managers proactively identify risk within their customer base to reduce the likelihood of churn and engage cohorts with growth potential.
Matching Summary
The mission of this Account Manager is to maximize the value of customers' existing investments while identifying early-stage growth opportunities that drive strong net revenue retention.
Skills & Requirements
Must-have
B2B SaaS sales experience
Small-Medium Business account management
Net revenue retention focus
Churn reduction strategies
Upsell and cross-sell execution
Nice-to-have
Team-based selling collaboration
Data-driven decision making
Complex product landscape navigation
Customer value realization focus
Key Requirements
2+ years of sales or account management experience
Experience in B2B and SaaS space
Hybrid work availability (2 days in Chicago office)