Lead, Guest Services "call Center Warranty Department"

Living Spaces

Corporate, CA, United States
Base: $23.85 - $31.00; bonus/equity: not specified...
Warranty handling experience
Call center experience
Customer service skills
The Guest Service Lead will support agents and guests with service-related questions

Job Summary

  • The Guest Service Lead will support agents and guests with service-related questions.
  • This role involves taking ownership of escalated guest issues and ensuring resolution.
  • Living Spaces offers competitive compensation and benefits for eligible team members.

Matching Summary

The Guest Service Lead will support agents and guests with service-related questions.

Salary

Base: $23.85 - $31.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k)

Skills & Requirements

Must-have

  • Warranty handling experience
  • Call center experience
  • Customer service skills

Nice-to-have

  • Coaching and mentoring agents
  • Problem-solving abilities
  • Knowledge of company products

Key Requirements

  • High school diploma or GED
  • 3 years of call center experience
  • Proficient in Microsoft Office

Work Rights

Not specified

Tailored Resume

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