So, Branch Service Manager

UOB

Nusa Bestari, United States
Customer service operations management
Team leadership and development
Regulatory compliance adherence
The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia branch

Job Summary

  • The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia branch.
  • This role ensures the delivery of exceptional service experiences and efficient branch operations in alignment with bank policies.
  • The position requires a strong understanding of banking products and services, as well as excellent leadership skills.

Matching Summary

The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia branch.

Skills & Requirements

Must-have

  • customer service operations management
  • team leadership and development
  • regulatory compliance adherence

Nice-to-have

  • strong analytical skills
  • customer-centric work environment
  • cross-selling opportunities

Key Requirements

  • Bachelor's degree in Business Administration
  • 5-7 years of retail banking experience
  • 2-3 years in a supervisory role

Work Rights

Not specified

Tailored Resume

Cover Letter