Valet Manager - Pm

Sydney Airport

Mascot, NSW, Australia
On-site
Valet and car parking operations
Staff rostering and shift management
Customer complaint resolution
The Valet Manager leads the afternoon and evening valet operations, making sure everything runs efficiently, meets contract requirements, and delivers a high-quality customer experience

Job Summary

  • The Valet Manager leads the afternoon and evening valet operations, making sure everything runs efficiently, meets contract requirements, and delivers a high-quality customer experience.
  • The Commercial team plays a key role in generating revenue for the Airport, with car parking being a major part involving public parking income and managing important contracts and stakeholders.
  • SYD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including First Nations Australians, and people from culturally diverse backgrounds.

Matching Summary

The Valet Manager leads the afternoon and evening valet operations, making sure everything runs efficiently, meets contract requirements, and delivers a high-quality customer experience.

Skills & Requirements

Must-have

  • valet and car parking operations
  • staff rostering and shift management
  • customer complaint resolution
  • contract compliance oversight
  • stakeholder engagement and coordination
  • operational record keeping

Nice-to-have

  • Lean/Six Sigma qualifications
  • advanced negotiation skills
  • emotional intelligence
  • continuous improvement mindset
  • collaborative team environment

Key Requirements

  • 3+ years in valet and car parking operations
  • proven team leadership experience
  • proficient in Microsoft Office
  • experience managing complex environments

Work Rights

Not specified

Tailored Resume

Cover Letter