Policy Services Officer - Major Alteration (1 Year Contract)

Prudential

Process policy service requests accurately
Administer major policy alterations
Maintain process standard operating procedures
The role involves processing daily policy services requests from customers while driving feedback loops to identify and implement process improvements

Job Summary

  • The role involves processing daily policy services requests from customers while driving feedback loops to identify and implement process improvements.
  • Candidates will administer customer requests relating to Major Policy Alteration and Policy Reinstatement functions in accordance with strict guidelines and service standards.
  • Prudential fosters a culture where diversity is celebrated, inclusion is assured, and employees are supported to connect, grow, and succeed.

Matching Summary

The role involves processing daily policy services requests from customers while driving feedback loops to identify and implement process improvements.

Skills & Requirements

Must-have

  • Process policy service requests accurately
  • Administer major policy alterations
  • Maintain process standard operating procedures

Nice-to-have

  • Knowledge on Life and ILP insurance plans
  • Digital mindset for process efficiency
  • Strong problem-solving skills

Key Requirements

  • Diploma or Degree holder
  • Fresh graduates welcomed
  • Proficient in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter