Sales Floor Department Supervisor - Appliances Cabinets & Millwork
Lowes Companies Inc
Customer service
Department coverage
Store safety
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store
Job Summary
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store.
This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
Sales Floor Department Supervisors are responsible for customer-facing activities, non-customer-facing activities, and store safety.
Matching Summary
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store.
Skills & Requirements
Must-have
customer service
department coverage
store safety
product knowledge
leading and enabling a team
Nice-to-have
inspiring engaging customer-focused behavior
communicating upward to management
broad product knowledge
Key Requirements
High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment
1 year of experience in customer service
Experience providing direction or supervision to teams
Experience supporting or participating in the process of training, mentoring and developing associates