Customer Experience Coodinator Supervisor

TJ Maxx

Angola, IN, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Excellent customer experience
Front of store operations
Loyalty program promotion
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.
  • Creates a positive internal and external customer experience, promotes a culture of honesty and integrity, and takes an active role in training and mentoring Associates.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off with service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses; eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • excellent customer experience
  • front of store operations
  • loyalty program promotion
  • merchandising techniques
  • customer service role model

Nice-to-have

  • positive internal and external customer experience
  • culture of honesty and integrity
  • active role in training and mentoring
  • team player
  • respond appropriately to changes

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter