On-site Lead Roi Medical Records Specialist - Newport News, Va
Sharecare Inc
Newport News, VA, USA
Hipaa compliance
Medical records management
Customer service
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service
Job Summary
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.
As an On-Site Lead ROI Specialist, you will continually perform at a high quality and productivity level and interact regularly with management.
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.
Matching Summary
This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.
Skills & Requirements
Must-have
HIPAA compliance
medical records management
customer service
quality assurance
on-site operations
Nice-to-have
proactive problem-solving
team collaboration
adaptability
professional appearance
Key Requirements
Minimum of 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience