Synovus Financial Corp is seeking a Ccaas Administration & Development professional to support the health and modernization of its Information Technology systems. The role involves troubleshooting, system design, software testing, and providing technical support across various departments while adhering to company policies and risk management protocols
Job Summary
The role supports the overall health and modernization of organization-wide Information Technology systems.
Employees are expected to troubleshoot issues, modify vendor utilities, and monitor system capacity using various tools.
Team members must identify troublesome trends and develop plans to resolve issues while adhering to all risk policies.
Matching Summary
Match Score: 85
Synovus Financial Corp is seeking a Ccaas Administration & Development professional to support the health and modernization of its Information Technology systems. The role involves troubleshooting, system design, software testing, and providing technical support across various departments while adhering to company policies and risk management protocols.
Skills & Requirements
Must-have
System design review participation
Vendor software deployment and modification
System capacity and performance monitoring
Incident troubleshooting and resolution
Standard operating procedure adherence
Nice-to-have
Subject matter expertise in complex projects
Proactive trend identification skills
Risk awareness and compliance reporting
Key Requirements
Experience with hardware, software, networking, and security maintenance
Ability to analyze and test moderately complex projects
Knowledge of standard operating procedures and runbooks