Manager, Technical Project Implementation Team

Workdayspend

Fully remote
Technical project management
Saas product implementation
Client escalation management
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The Implementation Team Lead oversees team members to organize work, assist on client calls, and manage escalated clients.
  • Workday offers a flexible work approach combining in-person and remote time to foster community and productivity.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • Technical Project Management
  • SaaS product implementation
  • Client escalation management
  • Process development and improvement
  • Team leadership and coordination
  • Enterprise client environment
  • Professional stakeholder interaction

Nice-to-have

  • Resilience under pressure
  • Analytical problem-solving skills
  • Familiarity with SQL/NoSQL databases
  • Experience with JIRA and Confluence
  • Advanced Microsoft Office proficiency
  • Fast-paced environment adaptability
  • Empathy and integrity culture

Key Requirements

  • 3+ years team lead experience in Technical Project or Implementation Management
  • 4+ years hands-on SaaS product implementation experience
  • Experience in software delivery environment including configurations and system integrations
  • Experience working in a SaaS company selling to enterprise clients globally

Work Rights

Not specified

Tailored Resume

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