Customer Liaison Officer Chn

Marriott Vacations Worldwide

Onsite
Strong interpersonal and communication skills
Ability to use sales techniques for retention
High school education or ged required
The primary mission is to reduce post-sale contract cancellations by ensuring a positive owner experience during the rescission period

Job Summary

  • The primary mission is to reduce post-sale contract cancellations by ensuring a positive owner experience during the rescission period.
  • Ambassadors are responsible for greeting new members at the point of sale, conducting welcome calls, and facilitating their first booking.
  • The role involves collaborating with Sales Executives and Member Services to resolve inquiries, track financial reports, and maintain detailed logs of owner issues.

Matching Summary

The primary mission is to reduce post-sale contract cancellations by ensuring a positive owner experience during the rescission period.

Skills & Requirements

Must-have

  • Strong interpersonal and communication skills
  • Ability to use sales techniques for retention
  • High school education or GED required
  • English language proficiency required
  • Organizational and administrative capabilities

Nice-to-have

  • One year of related experience preferred
  • Additional languages beyond English
  • Willingness to work holidays if required
  • Experience with CRM or SharePoint systems
  • Mentoring and leadership potential

Key Requirements

  • High school Education or GED
  • English speaker (additional languages required)
  • One-year related experience (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter