It Support Administrator

Marmon Technologies India Private Limited

Bengaluru, Karnataka, India
Not specified; not specified; not specified
Hybrid
3-6 years it support experience
Azure ad and active directory administration
Intune endpoint management and patching
Marmon Technologies India Private Limited is seeking an IT Support Administrator to handle service desk responsibilities and intermediate system administration tasks. The role involves providing technical support, managing IT incidents, and collaborating with L3 teams to ensure operational stability and security compliance

Job Summary

  • This blended role combines frontline Service Desk responsibilities with intermediate System Administration tasks to ensure operational stability.
  • The position requires managing core infrastructure services including Intune, Azure AD, Windows Server, and backup solutions while maintaining security compliance.
  • Candidates must demonstrate strong communication skills to effectively support U.S.-based end users via chat, phone, and email during evening or overnight shifts.

Matching Summary

Match Score: 85

Marmon Technologies India Private Limited is seeking an IT Support Administrator to handle service desk responsibilities and intermediate system administration tasks. The role involves providing technical support, managing IT incidents, and collaborating with L3 teams to ensure operational stability and security compliance.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 3-6 years IT support experience
  • Azure AD and Active Directory administration
  • Intune endpoint management and patching
  • Windows Server DNS DHCP backup operations
  • Jira Service Management or FreshService usage
  • MFA Zero Trust security implementation

Nice-to-have

  • ServiceNow familiarity
  • SCCM experience
  • CompTIA A+ Network+ Security+ certifications
  • Microsoft MD-102 AZ-104 certifications
  • ITIL Foundation certification
  • Root cause analysis leadership skills

Key Requirements

  • Bachelor's degree in CS/IT or equivalent experience
  • 3-6 years of relevant IT support and system administration experience
  • Ability to work aligned with U.S. business hours including overnight shifts

Work Rights

Not specified

Tailored Resume

Cover Letter