Assistant Team Lead - Facilities Management Center

JLL UK

Bangkok, Thailand
Customer needs identification
Issue resolution and tracking
Service request logging
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.
  • Responsibilities include identifying customer needs, providing solutions, escalating complex issues, and tracking resolutions.
  • The role requires participation in training programs, knowledge sharing with team members, and collaborative work with colleagues.

Matching Summary

JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.

Skills & Requirements

Must-have

  • customer needs identification
  • issue resolution and tracking
  • service request logging
  • knowledge sharing with team
  • shift work flexibility

Nice-to-have

  • enjoy helping people
  • problem-solving attitude
  • customer service management skills
  • organizational and administrative skills

Key Requirements

  • Bachelor's degree in any field
  • 3 years customer service/call center experience
  • Good command of English
  • Shift work (6 days a week)

Work Rights

Not specified

Tailored Resume

Cover Letter