Job Summary

• The Representative II, Customer Service – New Patient Care engages with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies.
• Responsibilities include conducting warm outbound calls, verifying patient information, answering questions, explaining products, and collecting/verifying patient demographics and insurance details.
• Cardinal Health offers a wide variety of benefits and programs to support health and well-being, including medical, dental, vision coverage, paid time off, and a 401k savings plan.

Matching Summary

Salary

Base: $15.75 - $18.50 per hour; Bonus/Equity: No; Benefits: Medical, dental, vision, PTO, HSA, 401k, etc.

Skills & Requirements

Key Requirements

• 1-3 years customer service experience
• High School Diploma or GED
• Ability to manage 80+ calls per day
• Ability to manage 150+ patient accounts per month

Work Rights