Fashion Support Consultant (portuguese - Speaking) - On-site In02

Concentrix

Barcelona, Spain
Base: 19,623 euros grosspyear; bonus/equity: up to...
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Portuguese language proficiency
Advanced english level
Customer care skills
** Concentrix is seeking a Fashion Support Consultant who is proficient in Portuguese and advanced in English for an on-site position in Barcelona. The role involves providing customer support, resolving issues, and maintaining product knowledge, with opportunities for career development and training. **

Job Summary

  • Take incoming customer calls and solve users' demands.
  • Maintain service and product knowledge and expertise associated with applications specific to individual customers.
  • Full-time 39 hours/week, temporary contract with a central location in Barcelona.

Matching Summary

Match Score: 75

** Concentrix is seeking a Fashion Support Consultant who is proficient in Portuguese and advanced in English for an on-site position in Barcelona. The role involves providing customer support, resolving issues, and maintaining product knowledge, with opportunities for career development and training. **

Salary

Base: 19,623 euros gross/year; Bonus/Equity: up to 1,200 euros gross/year; Benefits: Not specified

Skills & Requirements

Must-have

  • Portuguese language proficiency
  • Advanced English level
  • Customer care skills
  • Call logging and SLA adherence
  • Maintain service and product knowledge

Nice-to-have

  • Adaptability
  • IT platform knowledge
  • Windows/MS Office knowledge

Key Requirements

  • Proficient or bilingual in Portuguese
  • Advanced level of English
  • Customer care skills
  • Excellent communication skills
  • Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus

Work Rights

Not specified

Tailored Resume

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