Customer Support Medewerker - Benelux

Sendcloud

Eindhoven, Netherlands
Base: €2,700–€3,000 gross pm; bonus/equity: not sp...
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Fluent in dutch and english
Hybrid work with 2 days onsite
Full-time 40 hours per week
** Sendcloud is seeking a Customer Support Consultant for their Eindhoven office, requiring a minimum of two days on-site per week. The role emphasizes not just problem-solving but also customer empowerment and personal growth within a supportive and engaging company culture. **

Job Summary

  • The role involves acting as a guide and coach for customers, helping them make confident choices regarding software, logistics, and finance.
  • Employees are expected to be present at the Eindhoven HQ at least two times per week as part of a hybrid working arrangement.
  • The company offers a competitive salary between €2,700 and €3,000 gross per month along with perks like a mini-sabbatical and training budget.

Matching Summary

Match Score: 75

** Sendcloud is seeking a Customer Support Consultant for their Eindhoven office, requiring a minimum of two days on-site per week. The role emphasizes not just problem-solving but also customer empowerment and personal growth within a supportive and engaging company culture. **

Salary

Base: €2,700–€3,000 gross per month; Bonus/Equity: Not specified; Benefits: 28 vacation days + birthday off; mini-sabbatical; €2,000 training budget; €500 WFH budget; gym access; pension; insurance discounts

Skills & Requirements

Must-have

  • Fluent in Dutch and English
  • Hybrid work with 2 days onsite
  • Full-time 40 hours per week
  • Located in Eindhoven, Netherlands

Nice-to-have

  • Previous customer support experience
  • Strong communication skills
  • Growth mindset and ownership
  • Ability to handle multiple tasks
  • Positive attitude under pressure

Key Requirements

  • Must reside in the Netherlands
  • Full-time availability required
  • Dutch and English fluency mandatory

Work Rights

Must live in the Netherlands

Tailored Resume

Cover Letter